All subscriptions are billed in advance based on the selected service plan.
Refunds may be granted if a verified technical issue directly caused by BitHash Pro results in prolonged service unavailability.
Refunds are not available for user configuration issues, third-party connectivity failures, or missed cancellation deadlines.
Users may cancel subscriptions at any time. Cancellation will apply to the next billing cycle.
For billing and refund inquiries, users may contact our support team through official communication channels.